Privacy policy
Effective Date: November 3, 2025
1. Introduction
Welcome to Nora ("we," "our," or "us"), a WhatsApp marketing and automation platform operated by Beyond Ads SARL, located at Remeil, Real Estate District, Online Email: Section K of building No. 2354, Lebanon.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at nora.beyondads.co. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.
2. Information We Collect
Personal Information
We collect information that you provide directly to us when you:
Register for an account on our platform
Use our WhatsApp API services
Contact us for support
The types of personal information we collect include:
Full name
Email address
Phone number
Business information
WhatsApp account details necessary for API integration
Automatically Collected Information
When you access our platform, we may automatically collect certain information about your device and usage, including:
IP address
Browser type and version
Operating system
Access times and dates
Pages viewed
Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
Provide, maintain, and improve our WhatsApp marketing and automation services
Process transactions and send related information
Send technical notices, updates, security alerts, and administrative messages
Respond to your comments, questions, and customer service requests
Create remarketing and lookalike audiences for marketing purposes
Analyze usage patterns and trends to improve user experience
Comply with legal obligations
4. Marketing Communications
We may use your information to send you marketing communications about our services, features, and promotions. You can opt-out of receiving marketing emails from us by following the unsubscribe instructions in those emails or by contacting us at Nora@beyondads.co.
5. Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers: With third-party vendors and service providers that perform services on our behalf, such as payment processing and hosting services
WhatsApp Integration: With WhatsApp/Meta as necessary to provide our API services
Legal Requirements: If required by law or in response to valid requests by public authorities
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
Consent: With your consent or at your direction
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your account is terminated or cancelled, we may retain certain information for legitimate business purposes or as required by law.
8. User Rights
You have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Object to the processing of your personal information
Request restriction of processing your personal information
Request portability of your personal information
To exercise these rights, please contact us at Nora@beyondads.co.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.
11. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
12. International Data Transfers
Your information may be transferred to and processed in countries other than Lebanon. By using our platform, you consent to the transfer of your information to countries outside of your country of residence.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.
14. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
Beyond Ads SARL
Email: Nora@beyondads.co
Address: Remeil, Real Estate District, Online Email: Section K of building No. 2354, Lebanon
Last Updated: November 3, 2025